Removing a Prescription from Auto Refill

An enrolled patient may choose to have one or more of their medications removed from Auto Refill while keeping other medications enrolled.

To remove a prescription from Auto Refill:

  1. Search for and select the patient.
  2. Select the Programs tab.
  3. Select Enroll/Decline beside Auto Refill.

    The Auto Refill - Enrollment window appears.
  4. Enter the following information:
    • Under the Enroll column, select the checkbox to decline the corresponding medication(s) in Auto Refill.
    • In the Employee ID# field, enter the employee ID# of the employee that enrolled the patient.

  5. Select OK. The Auto Refill - Enrollment window closes to the Programs tab.
  6. Select Save.

Any information changed in the Auto Refill - Enrollment window is instantly updated on the Profile tab.